Payments

Methods of Payment

Aletta Bags accepts the following methods of payment:
Visa, Mastercard, Discover, American Express and PayPal.

Payment Conditions

For your security, the billing name and address must match the credit card or other method used for payment. Any PayPal account used must be in the name shown on your government issued identification document. Aletta Bags reserves the right to cancel any order that does not comply with this or with our other security criteria.

Your card or other method of payment will not be charged until your order is accepted and shipped. However, it may show a pre-authorization of the funds immediately upon order. Payment will be taken for pre-ordered or personalized items at the time of or shortly after you submit your order and in advance of shipping.

State and local sales tax may be added to orders shipped to the following states: AL, AZ, CA, CO, CT, DC, FL, GA, HI, IL, IA, IN, KY, LA, ME, MD, MA, MI, MN, MS, NV, NJ, NY, NC, ND, OH, OK, PA, RI, SC, TN, TX, UT, VT, VA, WA, WV, WI and any other states that may have enacted laws imposing sales tax on internet sales.

Some states also assess sales tax on shipping and handling charges. Your sales tax will be automatically calculated and added to your order during checkout.

Please note: All orders are placed with Aletta Bags LLC, which is a US entity, therefore your card issuer or payment method provider may apply other international bank charges. Aletta Bags has no control over these charges and cannot predict the amount. Please contact your issuing bank for further information before placing your order.

Processing time for orders varies:

  • Custom made products that are being personalized to your specific requirements can take 1 – 2 months from the time its requested.
  • Products already made or purchased via our webshop are sent within 1 – 5 business days.